Refund and Returns Policy
At Nisun Cosmetic, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- You have 14 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- To complete your return, we require a receipt or proof of purchase.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. The refund may take a certain number of days to process, depending on your card issuer’s policies.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at contact@nisuncosmetic.com.