Sales Policy – NISUNCOSMETIC

Effective Date: March 5, 2025

At NISUNCOSMETIC, we are dedicated to providing our customers with high-quality luxury cosmetics, including lipsticks, glosses, and skincare products. Our Sales Policy is designed to ensure a smooth and seamless shopping experience for all our valued customers. Please read through our policy to understand how we process orders, handle payments, and manage shipping and delivery.

1. General Information

By purchasing products from www.nisuncosmetic.xyz, you agree to the terms and conditions outlined in this Sales Policy. If you have any questions or concerns, our customer service team is ready to assist you.

Contact Information:

  • Email: info@nisuncosmetic.xyz
  • Phone Number: +1 (928) 854-1025
  • Address: 2531 Farm Meadow Drive, Lake Havasu City, Arizona, United States

2. Product Availability

While we make every effort to ensure that our products are in stock, we cannot guarantee that all items will always be available. If a product is out of stock or discontinued, we will notify you immediately and offer alternatives or a full refund.

  • Pre-orders: Some products may be available for pre-order. If you place a pre-order, please note that the product will be shipped once it becomes available.
  • Backorders: If an item is backordered, we will provide an estimated shipping date and keep you informed of any changes.

3. Pricing

All prices listed on www.nisuncosmetic.xyz are in U.S. dollars (USD) and are subject to change without notice. The price of each item is the price listed on the website at the time of your order, excluding applicable taxes and shipping fees.

  • Sales Tax: Sales tax will be applied to orders where applicable based on the state or country of the customer’s shipping address.
  • Promotions and Discounts: Periodically, we may offer special promotions, discounts, or limited-time offers. All discounts are subject to availability and terms of the promotion. We reserve the right to modify or end promotions without notice.

4. Ordering Process

  • Placing an Order: To place an order on our website, select the desired products, and proceed to checkout. You will be asked to provide your shipping information, payment details, and confirm your order.
  • Order Confirmation: After completing your order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order, but does not guarantee the availability of the products.
  • Order Processing: Once your order is received, it will be processed within 1-2 business days. Orders placed on weekends or holidays may be processed on the next business day.

5. Payment Methods

We accept a variety of secure payment methods to ensure a smooth checkout experience. These methods include:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Other payment methods as indicated during checkout.

By placing an order, you confirm that the payment details provided are valid and authorized for use. Payment is collected at the time of order placement.

6. Shipping & Delivery

We offer various shipping options to ensure prompt delivery of your products. Shipping fees are calculated at checkout based on the delivery address and chosen shipping method.

  • Domestic Shipping (United States): Orders typically ship within 1-2 business days from the date of order processing. Delivery times will depend on the shipping option chosen at checkout. Estimated delivery times will be provided during checkout.
  • International Shipping: We currently offer international shipping to select countries. Delivery times vary depending on the destination country, shipping method, and customs clearance.

Please note:

  • Shipping Fees: Shipping fees are calculated based on your shipping address and the weight of the products in your order.
  • Customs Duties & Taxes: International customers are responsible for any additional duties, taxes, or fees imposed by their local customs authorities.
  • Lost or Damaged Packages: NISUNCOSMETIC is not responsible for lost or damaged packages during transit. However, if your package is lost or damaged, please contact our customer service team to assist with filing a claim with the carrier.

7. Order Modifications or Cancellations

Once an order is placed and payment is processed, we begin preparing it for shipment. Therefore, we are unable to accept cancellations or modifications once the order is confirmed. If you need to modify or cancel your order, please contact us immediately, and we will make every effort to accommodate your request before the order is shipped.

8. Returns and Refunds

Please refer to our Refund and Return Policy for full details on how to return products, request a refund, or initiate an exchange.

9. Customer Responsibilities

By making a purchase, you agree to the following:

  • Ensure that all information provided during the ordering process, including billing and shipping addresses, is accurate and complete.
  • Be responsible for any customs duties, taxes, or additional charges imposed by your country (for international orders).
  • Comply with all local laws and regulations concerning the importation and use of cosmetic products.

10. Product Warranties and Disclaimers

All products sold on www.nisuncosmetic.xyz are subject to the manufacturer’s warranty, if applicable. We do not provide any direct warranties beyond the legal requirements for consumer protection in the United States.

Disclaimer: NISUNCOSMETIC does not guarantee that our products are suitable for all skin types or that they will produce the same results for all users. We encourage you to review the ingredients and perform a patch test before using any cosmetic products.

11. Limitation of Liability

To the fullest extent permitted by law, NISUNCOSMETIC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or the purchase process. Our liability is limited to the total purchase price of the product(s) in the event of a claim.

12. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes made will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.

13. Contact Us

If you have any questions or concerns about our Sales Policy, please contact our customer service team:

Thank you for choosing NISUNCOSMETIC. We value your trust in our products and strive to provide the best shopping experience possible.